無料でここまでできる英単語暗記法（無料ビデオ）
記憶力の悩みがぶっ飛ぶ凄い無料暗記ソフト．長期記憶への2つの”ある秘密”を理解すれば、あなたは必要なときに記憶を蘇らせることができます．記憶の秘密を知りたい方はこちらをクリックてください．

苦情・苦情回答・謝罪

顧客不満・苦情に対する謝罪回答

September 26, 2006

顧客満足度アンケート調査で，顧客より不満・苦情のフィードバックを受け，サービス不満にたいする謝罪レターをだします．


Dear Ryuzaburo Eibun,

Thank you for taking the time to send us your valuable feedback. We would like to sincerely apologize that you had a negative experience with Baby-fuku and would like to assure you that this is not typical of our service. Because we value your business and understand the importance of exceeding your expectations, we would very much appreciate the opportunity to learn more details about your personal experience with Baby-fuku.

Please contact us at your earliest convenience, and we will be happy to help to make up for any disappointment. Baby-fuku guarantees its products and services 100% and your satisfaction is always our top priority. Your feedback is invaluable to us as we continually endeavor to improve our services. Please do not hesitate to contact us with any additional comments or concerns you may have. We are available 24 hours a day to serve you!

Sincerely,

Kery Cambell, CEO
Baby-fuku

■ 英文手紙の解説

顧客満足度アンケート調査の協力に感謝したうえで，ネガティブなフィードバックに謝罪します．業務改善のためにも，より詳細なフィードバックの協力を依頼します（appreciate the opportunity to learn more detail about your personal experience)

顧客満足100%保証していることを伝え, フィードバックの協力を再度依頼します．




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